Slack AI

Slack AI

2024-07-31T07:01:00+00:00

Related Categories - Slack AI

Key Features of Slack AI

  • 1

    AI-powered search

  • 2

    Conversation summaries

  • 3

    Daily recaps

  • 4

    Channel and thread summarization

  • 5

    Secure and compliant data handling


Target Users of Slack AI

  • 1

    Project Management Teams

  • 2

    Engineering Teams

  • 3

    Sales Teams

  • 4

    Customer Service Teams


Target User Scenes of Slack AI

  • 1

    As a project manager, I want to quickly summarize ongoing threads to catch up on projects I've joined midway

  • 2

    As an engineer, I need to solve incidents using solutions from across the organization without leaving Slack

  • 3

    As a sales representative, I want to get essential customer context and sell smarter by summarizing account channels

  • 4

    As a customer service agent, I need to find answers faster and make customers happier, all from one place.