Slack AI
2024-07-31T07:01:00+00:00
Related Categories - Slack AI
Key Features of Slack AI
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AI-powered search
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Conversation summaries
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Daily recaps
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Channel and thread summarization
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Secure and compliant data handling
Target Users of Slack AI
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Project Management Teams
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Engineering Teams
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Sales Teams
- 4
Customer Service Teams
Target User Scenes of Slack AI
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As a project manager, I want to quickly summarize ongoing threads to catch up on projects I've joined midway
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As an engineer, I need to solve incidents using solutions from across the organization without leaving Slack
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As a sales representative, I want to get essential customer context and sell smarter by summarizing account channels
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As a customer service agent, I need to find answers faster and make customers happier, all from one place.